Frequently Asked Questions
Everything you need to know about shopping for your little one at Bambi Baby.
What is the standard shipping timeframe for furniture orders?
Most in-stock furniture items ship within 5-10 business days. For larger nursery sets requiring white-glove delivery, please allow 2-4 weeks for transit and professional assembly.
What is your return policy for baby gear?
We offer a 30-day return window for most unopened and unused items in their original packaging. Please note that for safety reasons, car seats and personal care items cannot be returned once the seal is broken.
Do you offer assembly services for cribs and dressers?
Yes, we offer professional White Glove Delivery and Assembly services in select locations. This includes bringing the items into your room of choice, full assembly, and removal of all packaging materials.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also log into your Bambi Baby account to view real-time updates on your shipment.
Are the products sold on your site covered by a warranty?
All products sold at Bambi Baby are brand new and include the full manufacturer's warranty. If you experience a defect, we will work directly with the manufacturer to ensure your item is repaired or replaced.
Do you offer a price match guarantee?
Yes, we strive to offer the best value. If you find an identical, in-stock item at an authorized competitor for a lower price, please contact our customer service team to request a price match.